Privacy Policy
Welcome to use our products and services!
We deeply understand the importance of personal information to you, and your trust is extremely important to us. We will strictly comply with legal regulations and the principles of legality, necessity, and minimalism, and take appropriate security measures to ensure that your personal information is secure and controllable. We have formulated this Privacy Policy to help you fully understand how we collect, use, share, store, and protect your personal information during your use of our products and services, and how you can manage your personal information, so that you can make more informed decisions.
Before you start using our products and services, please be sure to read and understand this policy carefully, especially the terms we highlight in bold/bold underlined text, to ensure that you fully understand and agree before you begin. We aim to explain any specialized terms in this policy in simple and clear language to facilitate your understanding.
This Privacy Policy will help you understand the following content:
- Scope of Application
- Information Collection and Use
- Display of Product or Service Information
- Help with Completing Transactions
- Provision of Information Release Functions
- Notifications and Interactive Communication
- Customer Service and Dispute Resolution
- Cookie and Similar Technologies
- Protection of Minors
- Privacy Policy Updates
1. Scope of Application
This policy applies to the basic functions of online shopping products and services provided by us.
2. Information Collection and Use
In order to provide you with the basic functions of our products and/or services, you must authorize us to collect and use necessary information. If you refuse to provide the relevant information, you will not be able to use our products and/or services normally.
We provide you with the following specific functional scenarios:
1) Membership and Platform Account Services
To use our services, you are required to provide at least your phone number, a desired membership name, and a password. If you refuse to provide this information, you will not be able to register a platform account, and can only use browsing and searching services. Based on your platform account usage and the account level calculation rules set by the platform, we will determine your current level and provide you with the basic rights corresponding to your account level.
You can use the link entry on our website or client application or other product/service entries to access products or services provided by us and/or affiliated companies. Additionally, you can perform actions on products and services linked to your platform account, including displaying personal information, discount rights, and transaction orders through your platform account.
2) Authorized Login
We may, with your explicit consent, provide your account information (avatar, nickname, and other page-prompted information) to third parties, allowing you to conveniently register or log in to third-party accounts. We may also, with your consent, obtain your third-party account information and link it to your platform account, allowing you to log in directly at the third-party platform and use our products and/or services. We will use your relevant information within the scope of authorization granted by you.
3) Identity Verification
To meet legal and regulatory requirements, ensure the authenticity of user identities, implement anti-fraud measures, and safeguard system and service security, we may need to collect relevant information to verify your identity when you use specific services or functions.
3. Display of Product or Service Information
1) Browsing
When you browse the website, you can choose to interact with products, channels, orders, live broadcasts, or content that interests you. Your action history is used to achieve these functions.
You can view and manage your action history through your platform account.
2) Search
When you use the search function (including image and voice search), we will collect your search history, including search terms, images, voice information, browsing records/times, and search times/counts. Depending on the feature you use, we may request microphone and camera permissions or access the images you provide.
To provide efficient search services, some of the aforementioned information may be temporarily stored on your local device and may show search history.
3) Personalized Recommendations
We may display and recommend products or services that may interest you based on your behavior, preferences, or interactions.
4. Helping You Complete Transactions
1) Shopping Cart
When you use the shopping cart function, we collect information about products you have added to the cart. We will use your order information to optimize your shopping experience, such as price drop/discount reminders, filtering frequently purchased items, and recommending specific shopping cart sharing links.
2) Placing Orders and Order Management
When you order specific products or services from our products and/or services, we generate an order for the purchase of those products or services through the system. During the ordering process, you must provide at least your recipient’s name, delivery address, and contact number. For certain special products and services, you may also need to provide other necessary information, such as identity document information for customs clearance when engaging in cross-border transactions. You may also provide or select additional information such as an alternate phone number or delivery time to ensure the accuracy of the delivery. If you need an invoice, you will need to provide the invoice title, taxpayer identification number, and the email address for receiving the invoice.
The order will specify the purchased products or services, the specific order number, order creation time, discounts used, the total amount to be paid, and any notes you have provided. We collect this information to help you complete the transaction smoothly, ensure transaction security, facilitate order queries, provide customer service and after-sales service, perform account reconciliation, and for tax reporting (if needed) and other purposes that we clearly disclose to you.
You may also use the platform to place orders for others, in which case you need to provide the actual recipient’s personal information and ensure that you have obtained their consent.
3) Payment and Delivery of Products or Services
When you purchase a product or service, in order to complete the order payment or facilitate payment on behalf of others, and to successfully receive the purchased products or services, we or third parties providing services may collect your order and delivery information.
4) Logistics Services
To ensure that the purchased products or services are delivered successfully, safely, and accurately, we may disclose relevant delivery information to logistics service providers. These providers will use this information to fulfill the delivery purpose. You acknowledge and agree that logistics providers will inevitably receive and use your delivery information to complete the delivery.
In order to provide you with after-sales and dispute resolution services, we need to promptly confirm the delivery progress and status, and you agree that we may collect information related to the delivery progress from the logistics service providers.
5. Providing Information Release Functions
When you evaluate the products or services you’ve purchased, we may collect and publicly display your evaluation and shared content (including text, images, videos, etc.) on the store pages. Your avatar, nickname, and evaluation content will be displayed publicly when other users comment on your evaluation.
Please note that using the information release function may involve sharing your personal information or even sensitive personal information. Please consider carefully whether to share or publicly disclose related information while using our services. If you publish information that involves another person’s personal data, you need to obtain their consent before publishing.
6. Notifications and Interactive Communication
1) Message Notifications
We may send one or more types of notifications to you via the contact information you provided (such as phone number or email) during your use of our products and/or services.
2) Share and Interaction
When you watch live broadcasts, your nickname, avatar, and interaction information in the live broadcast room will be publicly displayed. We will also collect your interaction information and display statistical data within the live broadcast room.
7. Customer Service and Dispute Resolution
When you contact us or file an application for pre-sale, after-sale, or dispute resolution, in order to protect your account and system security, we may need you to provide necessary personal information to verify your membership identity.
To facilitate contact with you, quickly help you resolve issues, or record the solution and results of related issues, we may store your communication records with us (including account information, order information, and other information you provide to prove relevant facts, or contact details you leave).
8. Cookie and Similar Technologies
Cookies and similar device information marking technologies are commonly used on the internet. When you use our services, we may use these technologies to send one or more cookies or anonymous identifiers (hereinafter referred to as “Cookies”) to your device in order to collect, identify, and store information when you visit or use our products. We promise not to use cookies for any other purposes beyond what is described in this privacy policy.
9. Protection of Minors
In e-commerce activities, we assume that you have the corresponding civil capacity. If you are a minor, we request that your parents or other guardians read this policy carefully, and that you use our services or provide us with information only with the consent of your parents or other guardians.
10. Privacy Policy Updates
We continue to improve our products, services, and technologies. When new services or business processes change, we may update our privacy policy to inform you of specific changes.
Effective Date: December 25, 2021